Let’s face it! 2020 will be remembered for many things, and numerous crises will top the list. If the Bowe Digital team has learned anything at all, it’s that there is no time to plan when a crisis hits. Being proactive with a crisis management plan can help keep your company, employees and you stay calm, cool and collected.
Last month, our leader, Wayne Stanley, and our good Bowe Digital friend, Patrick Harris from Western Title Company in Reno, Nevada, teamed up for a great presentation at ALTA ONE. Their focus? Four particular Do’s and Don’ts titled, “Nobody Panic! Acing Your Next Crisis.” Above anything else, it is important to have a plan...and sticking your head in the sand cannot be the plan. To maintain your company’s reputation, be upfront and honest about what you are experiencing and what comes next.
The four Do’s and Don’ts that can help you ace your next crisis are:
With proper preparation, patience and planning, your company will show your customers that they made the right decision to choose you...even during a crisis. It’s an opportunity to promote your hard work and ability to adapt. In addition, Bowe Digital can help you develop a plan that works for your team. You can contact Bradley Erb at firstname.lastname@example.org with any questions concerning crisis management planning. We look forward to hearing from you!